MANAGING FOR PERFORMANCE

This program aims to provide a more holistic form of development to the subject of managing performance while at the same time providing enough details for execution. There are four major focus areas: 1. Strengthening the leader to be more performance orientated. 2. Setting clear and meaningful expectations, which is the critical first step in ensuring performance. Performance can only be measured after clear expectations and clarity of goals. 3. Diagnosing employee performance – leaders and managers must have a point of view and have a stand on how their employees are performing. Without having a point of view on how they are doing and why they may or may not be performing, it will be hard to take good interventions and provide meaningful feedback. Providing the right type of feedback – this is the critical ingredient that nurtures a performance culture. It helps employees develop self-awareness and business acumen. It also gives employees a clear picture on how things should be done and helps employees grow in the right direction.