Today's technology has enabled executives and managers to reach their customers (internal and external) quickly in various manners e.g. via cellphones, email, internet chat, short message service etc. However, managers and executives still need to write formal letters and reports to colleagues and clients, to get their message across and to get things done. This course helps managers and executives to write simple and concise business correspondence to achieve the desired result, and in less time.

The fast-paced business life, combined with state-of-the-art technology, has caused managers and executives to become impersonal in communicating their thoughts. Writers often fail to consider the impact of their writing on the readers, giving their message in a curt and abrupt manner.

This course aims to help managers and executives to write simple and concise business correspondence to achieve the desired result, and in less time. Participants begin by understanding why it is crucial to write in a positive manner and learn to write selected business correspondence using a systematic 5-step approach.

Templates for common business correspondence will be provided to enable participants to write with greater ease on their return from this course. Participants will also work in groups to practice writing selected business correspondence during the course.

	Use easy and systematic approach to write in a positive manner.
	Use appropriate and contemporary writing styles for different situations.
	Write selected business correspondence with clarity and accuracy.
	Organize your writing for easy understanding.

	Supervisors
	Executives
	Managers
	Any staff member who need to upgrade their business writing skills